Customer Relationship Management |
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CRM solutions for small and midsized businesses are too often designed either as “one size fits all,” or as scaled down versions of rigid, monolithic enterprise systems. These flawed approaches don’t accommodate for unique customer relationship management needs and processes that are a natural part of every business; hence, leading to low user adoption rates and failed implementations. At DWS, we deliver purpose-built, flexible CRM solutions that facilitate customers achieve objectives quickly and with a low TCO. Our CRM solutions suite is comprised of contact & customer management, salesforce & marketing automation, service & support automation and process automation. |
Sage CRM
Sage CRM is an easy-to-use, fast-to-deploy on-site CRM solution with out-of-the-box but configurable business processes. It provides enterprise-wide access to vital customer information—anytime, anywhere—so you can manage your business with an integrated approach to inside and field sales automation, customer care, and marketing.