Enterprise Resources Planning - Service Management |
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With continued downward pressure on margins in the distribution and manufacturing sectors, many companies focus on improved customer service as a way of retaining customers as well as increasing revenue. Taking full advantage of the product and customer life cycles is now more important than ever before, although many businesses are missing out on revenue opportunities – unable to keep up with the demand for service or unable to identify most valuable customers and their needs. Service management solutions help you coordinate all your service center processes to secure the best usage of resource and material, at the right time, for the lowest possible cost, with the greatest return, all leading to improved customer satisfaction. |
Sage ERP Accpac
A scalable and advanced web-based accounting and financial solution built on world-class multi-tiered architecture, Sage 300 (Accpac ERP) accommodates the unique requirements of various businesses while adapting to the ever-changing needs of the market. Sage 300 (Accpac ERP) is designed for companies of all sizes as the foundation for a completely integrated end-to-end business management application.
Epicor
Epicor is a proven, reliable and award-winning accounting solution that enables organizations to operate efficiently, comply with fiscal regulations, underpin strong corporate governance, and drive enterprise performance; thereby, streamlining the accounting function, saving time and cost while optimizing the value of the finance team with immediate access to critical financial information for better decision making.