Data World Solutions Ltd - Sage 300 (Accpac ERP) | Epicor ERP | Sage ERP X3 | Sage CRM

DW-iHR HRMS for Retail, Catering and Hospitality

HR Pain Points/ Difficulties	Possible Solutions
Multiple shift need to handle by shop manager. Work flow need to simple and flexible.	Support Excel import roster. Excel is flexible and simple.
High turnover rate lead to increase the stress of HR on recruitment.	Headcount report to check the vacancy and personnel database for smart search qualify candidate. Improve the recruitment process.
Attendance bonus, late deduction and OT allowance policy increase HR work load on checking the attendance record	Integrate with time card system and calculate the late and OT automatically. Base on predefined company policy, calculate the bonus or OT automatically.
Supervisor/ manager requires to know the attendance and vacancy daily in order to make sure that enough headcount operate in the position. Different position will have different rate. Increase the work load of the HR.	Supervisor/ manager can review the attendance status online to arrange causal worker for the temporary vacancy. Predefined wage by position. With data from time card system and position information. System calculate the daily rate automatically.
Shop handle leave application and balance enquiry is difficult. Slow paper work flow by routine office document internal transfer. Document arrive even after staff resigned. Affect payroll.	Self Service Portal and mobile app let employee review their leave balance and apply for leave online through its predefined approval path.
Shop handle leave application and balance enquiry is difficult.	Self Service Portal and mobile app let employee review their leave balance and apply for leave online through its predefined approval path.
Long working hour and shifting work schedule require to handle periodically, e.g. weekly. HR user require to check whether the staff violate 418 requirement of employment ordinance.	Roster can be import by batch to the system by Excel format template. System can generate 418 report as reference to help user to arrange roster easily.
Requirement on employment ordinance on average salary and minimum wages increase the work load on HR to handle payroll	All salary history includes allowance, bonus and commission, are stored in the database to calculate the average salary. System will also compared the minimum wages to compensate the amount automatically.
Distribute pay slip and taxation form in paper format	Through Self Service Portal to review the pay slip. Or distribute by system via email system with password protection
Time consuming on handling big data to summarize the report.	Flexible reporting tools to build your own required report. Able to integrate with BI for visualize chart and dashboard.
Require to handle promotion letter, employee contract and any related document	Reporting tools stores the Word template and work as mail merge by drawing the data from HR data base.